Friday, November 11, 2011

#19 You can change your password in 3 easy steps

Step 1: Visit www.afrochiconline.com. On the top right hand corner, you'll see
Guest's Account - Sign in | Register


Step 2: Log into your AfroChic account by clicking on Sign in and entering your username and password. This will lead you into your account. The page you will see is organized like this:
My Account
Step 3: Under "my account", click on "Change your password" . This takes you to a page where you can enter and confirm your new password. Click continue and you'll see a message that says:

Success: Your password has been successfully updated.
Voila! You have changed your password.

Saturday, November 5, 2011

#18 It's Easy To Check If The Outfit You Want Is Available In Your Size

Say you saw a friend wearing an AfroChic dress, and you want to know if we have it in your size. What do you do?

1. Just visit our website: www.afrochiconline.com
2. Determine your AfroChic size by comparing your body measurements against the bust, waist and hip measurements displayed on our website.
3. Shop by SIZE, and select your size. This shows you all the items in the store that are available in your size.

If you see the item you want in the displayed listings, you can go ahead to order it by following these steps

If you don't see the item you want in the displayed listings, it means we currently do not have that product in your size. You can check back in a few days to see if that item has been restocked in your size or if we might have something similar that you want.

Thursday, October 27, 2011

#17 Canceling Your Order Is Super Easy

If you ever need to cancel your order, that's okay. You can actually do so yourself without ever needing to call or email us. All you have to do is follow these easy steps.

1. Visit our website: www.afrochiconline.com. Scroll all the way to the very bottom of the main page where you will see links for About Us, Returns & Refunds etc. Look out for the fourth link: Order History.

2. Click on this link. This leads you to our Account login page. Enter your email and password and click on the "login" button.

3. You should now be on the order history page where you can view your current as well as your past orders. Now here's the catch. You can only cancel your order if its status is set to processing.

4. Click the "view" button on the right to view the order you wish to cancel. At the bottom left of the order details you will find the "cancel order" button. Click this button.

5. You will now be redirected to your order history page where you'll now notice that the status of your order has now changed from processing to cancelled.

And you're done! Your order has been successfully cancelled.
See? That was easy. So easy in fact that you're probably thinking there's got to be a catch. And you're right.

Here's the catch. Your cancellation must be done at least 24 hours before the delivery date.

Why?

Well, as you know, AfroChic delivers your order in 2 days unless you changed the delivery date at the time of ordering. In order to meet this 2 day commitment, all orders enter our dispatch process 24 hours before the delivery date. Once an order has entered the dispatch process, you cannot cancel it. Which is why if you wish to cancel, you'll have to do it at least 24 hours before the delivery date.

Cool, eh?

Thursday, July 28, 2011

#16 AfroChic Now Has Gift Cards


This year, you can surprise your friends and family at Christmas, on their birthdays and other special occasions with something AfroChic. But why try to figure out what they would want, whether it will fit, whether they'd prefer the blue outfit or the green one when you can simply get them a gift card?

Yep.

AfroChic now has gift cards in 4 denominations: 25 GHC, 50 GHC, 75 GHC, and 100 GHC.

These gift cards will soon be available for purchase online. But for now, you can purchase them from the AfroChic store in legon.

All cards are redeemable at AfroChic stores and at afrochiconline.com.


So go ahead and surprise your loved ones.

Now you know one more reason why I love AfroChic!

Thursday, June 30, 2011

#15 You Can Influence AfroChic


If you have an opinion about AfroChic products. Anything you want to express about our clothes. Design. Fabric. Packaging. Price. As long as it has something to do with our products, we're giving you the chance to tell us.

Yep.

AfroChic is conducting a survey to hear your comments about our products. Your responses will directly influence subsequent AfroChic collections and will guide the product development team to make stuff you actually want and love.

The survey is divided into 6 parts, A-F that focus on design, choice of materials, usage, fit, packaging and price. And is designed to take no more than 10 minutes to complete.


So, if you love AfroChic and want to tell us, this is your chance. Also if you have complaints or suggestions on how to better meet your needs, this is the best place to voice them. To participate in this survey, just click on the link below:

Thursday, June 23, 2011

#14 Four Fresh Collections Every Year!













I'm obsessed with AfroChic. Here's why.

Every 3 months, there is a whole new selection of compliment-getters to love and choose from!

See, AfroChic has 4 collections in a year.
The first is The Heritage Collection which comes out in March, and is inspired by Ghanaian culture, and heritage.

This is followed by the International Collection in June which is inspired by a different country. For example, the International 2011 Collection which just came out is inspired by New York City. Next year, we travel somewhere else.

Then in August, we have the Harmattan Collection. Which takes inspiration from the colors of harmattan and the Harmattan season.

Finally in December, we end the year with a banging Festive Collection, which features colorful party outfits appropriate for festivities, parties, and weddings.

All these collections are designed to get compliments. Cool eh?

We usually launch them with a special shop and mingle event. Click here to read Obii's account of our last shop and mingle event here.

I loooooove AfroChic!

Tuesday, May 24, 2011

#13 Eight ways to connect with AfroChic



If you want to connect with AfroChic, there are 8 easy ways.

1. Call us
We're open between 10 am and 8 pm Monday - Saturdays but not on public holidays. If you call us between these hours, there will be a friendly voice at the other end of the line to speak to you. For general inquiries, call (030) 296 0205. For inquiries about a specific order, call 020 - 015-8696. Does that mean we'll be rude if you call at 8 am? hehe. Of course not! It just means there will be no one available to answer your call as our offices are not open before that time.

2. Email us
There are 2 ways to email us. You can either send an email to admin@afrochiconline.com or you can use this contact sheet on our website. If you have design ideas, you can actually submit them to us using this contact sheet. This is also the best place to send complaints, comments, love mail, fan mail etc.

3. Visit our stores
You can visit our online store or our physical store. See here for directions and a map.







4. Send us snail mail
In this day of email, we don't get much snail mail so we'll be excited to get one from you. Our mailing address is AfroChic Limited, P.O. Box LG 854, Legon



5.Follow us on Twitter

Our twitter handle is GetCompliments. You can follow us by clicking here





6. Be a fan on facebook

If you're our facebook fan, you can post questions on our wall. We go to impossible lengths to answer all your questions and promptly too. You can browse through our photos and comment on the clothes, offer suggestions, have a conversation with another fan etc.

7. Follow I love AfroChic
I love AfroChic is the official AfroChic blog. We created this blog specifically for AfroChic fans. We want to be the coolest brand in the world. Part of that is going out of our way to do things our customers love. And then to make a lot of noise about it. haha! This blog is meant to tell you more about the awesomeness that is AfroChic, to answer your questions before you ask them, to share insider stories, to chat, to laugh, and importantly, to listen to you.

8. Subscribe to Our Newsletter
If you want to stay on top of what's new in AfroChic, you can subscribe to our newsletter. We're still looking for a cool name for it. But for now, we'll just call it the newsletter. The newsletter is a new communication which we'll be sending to our customers on a regular basis which will include insider info on what's now and what's next in fashion, style and AfroChic. We'll be bringing you more information on our upcoming newsletter soon!


Did we say 8? Well here's a bonus

9. Attend Our Quarterly Events
Every 3 months, AfroChic comes out with a new collection. And we set aside 1 day, usually a Saturday where we invite everyone who loves AfroChic to come and be the first to shop the new collection. In less than 3 weeks, on 11th June, we're releasing our newest freshest collection...the international collection and you're invited to attend. Click here to learn more on facebook and to rsvp.