#26 AfroChic Ships Internationally!

AfroChic Limited has begun shipping internationally!

Through a partnership with expressPay, customers outside Accra, including International customers now have the added convenience of paying for stylish AfroChic wear using Mastercard, Visa, American Express, Discover, and Zenith cards as well as Paypal.  Shop at AfroChic, pay using expressPay and have your items delivered straight to your doorstep – even outside Ghana! International shipping costs come to under $10.
 

You can contact AfroChic directly (admin@afrochiconline.com) or telephone (+233) 20 015 869

# 25. The AfroChic Shop in East-Legon is easy to find

The AfroChic shop in East-Legon is a 5-minute walk from America House

Approaching from American House Building/ Ajiringano / Starbites Road
From American house, drive straight towards American house roundabout. At roundabout drive straight in the direction of Madina, ARS and East-Legon Shell. Look out for big AfroChic signboard next to Binatone Billboard on your right just before Wine Shoppers. Follow the signboard's arrow by turning right. Drive about 50 metres and stop. AfroChic will be on your left hand side, next to Akate Farms. 

If you get to East-Legon Shell, you have gone too far. But no worries. Just turn right at East-Legon Shell, take first right and follow the natural bend of the road. Stop about 50 m before the road joins the main America house road again. AfroChic will be on your left hand side, next to Akate Farms. 

Approaching from Okponglo / Papa's Pizza 
Drive straight towards America house roundabout. At roundabout, turn left in the direction of Madina, ARS and East-Legon Shell.Look out for big AfroChic signboard next to Binatone Billboard on your right just before Wine Shoppers. Follow the signboard's arrow by turning right. Drive about 50 metres and stop. AfroChic will be on your left hand side, next to Akate Farms. 

If you get to East-Legon Shell, you have gone too far. But no worries. Just turn right at East-Legon Shell, take first right and follow the natural bend of the road. Stop about 50 m before the road joins the main America house road again. AfroChic will be on your left hand side, next to Akate Farms. 

Approaching from Madina / ARS 
From IPS, drive East towards Nana Clothes, and ARS roundabout. At roundabout turn right towards America house. At East-Legon Shell, turn right. Then take first right and follow the natural bend of the road. Stop about 50 m before the road joins the main America house road again. AfroChic will be on your left hand side, next to Akate Farms. 

Call us on 020 015 8696 for help if you get lost.

# 24. AfroChic Opening Hours

The AfroChic Store is open between 10 am and 8 pm from Monday to Saturday. We're closed on public holidays.

If you have a general question, you may call the store on (030) 296 0205 within these hours.

For order specific questions, please call 020 - 015-8696 before 5 pm.

#23 How To Determine Your AfroChic Size

You've visited our website and have fallen in love with several of our clothes. Now you're ready to shop. There's only one catch. How to know your AfroChic Size.

No worries. Determining your AC size is pretty simple.

1. First Determine Your Body Measurements

Find a measuring tape and take your bust, waist and hip measurements if you're a woman. Or if you're a man, measure your neck size. If you don't have a measuring tape, you can also call your regular seamstress or tailor to ask for your body measurements.

2. Find AfroChic's Size Chart
There are 3 places to find an AfroChic Size chart. You can find one on our website by clicking on the black menu bar which reads SIZE CHART. You can also find a size chart on this blog. See below for easy reference. If you have an AfroChic brochure, you can also find a size chart in there.
3. Compare Your Body Measurements To AfroChic's Size Chart
Now that you have y0ur body measurements and a size chart on hand, simply compare the two to determine your AfroChic size.

Your measurements may not fit neatly with our size chart in which case you'll have to buy the closest approximation. For example if your bust measurement is 39 and your waist is 32, and hip 42, you will buy a size 12.

Similarly if your neck size is 16.5, you'll have to decide whether to choose a Medium or a Small.

AfroChic does not alter clothes to fit specific individuals but you can always order and alter it yourself.

#22 How To Check If Your Order Has Gone Through

How do you know if you were successful at ordering from AfroChic or not?

There are two ways to check.

1. As soon as your order has been placed, you should automatically receive the following email:

Thank you for your interest in AfroChic Limited.
Your order has been received and will be ready for pick up / delivered on xx/xx/2012.
If that date happens to be a national holiday,
your order will be rescheduled for the next business day. 
Order ID: #xxxx Date Ordered: xx/xx/2012

To view your order click the link below:
http://www.afrochiconline.com/index.php?route=account/invoice&order_id=xxxx

Please reply to this email if you have any questions.

This is one way to know that your order has been received by AfroChic.

2. The other way to check is to go to our website: www.afrochiconline.com,
scroll to the bottom of the page and click on order history.
Enter your email address and password to log into
log into your AfroChic account.
If your order has gone through, you will see it listed under order history
with the status set to processing.


Sometimes customers think that placing an item
in your shopping bag means you've ordered it.
This is not correct. Just like in a real life shopping situation,
once you place something in your shopping bag, you will have to "CHECKOUT"
It is during checkout that you tell us when and where to deliver it.
Without checking out, your item just sits in the shopping bag inside the shop
and any other shopper who is interested in the same item may claim it by checking out.

For a step by step guide on how to order from AfroChic, please click "HOW TO SHOP"

#21 How To Use Your Store Credit To Shop Online

Applying your store credit towards an online purchase is quite simple.

During checkout, enter the code into the box that reads,'Store Credit or Gift Card,'

Then click update to see your new reduced total.

That's it. You have successfully used your store credit.

#20 AfroChic End of Year SALE: 15% Off All Online Orders

Dear AfroChic Customer,
As the year draws to an end, we would like to thank you
for shopping from us with our AfroChic SPECIAL END OF YEAR SALE!
Starting today, 18th November and ending 8th December,
you can enjoy 15% OFF our already friendly prices on all your online purchases!

HOW TO CLAIM YOUR 15% DISCOUNT
During checkout, Enter offer code
AfroChic15 into the box that reads "Store Credit or Gift Card Code".
Then click update to see your new reduced total.
Please note that items bought on sale are not returnable.

Take advantage of this great special.
Get AfroChic as Christmas gifts for friends and family.
Shop now to get first pickings of the sale!
And feel free to share the code with your co-workers, friends and family.

Greetings from the compliments shop,
AfroChic
www.afrochiconline.com

#19 You can change your password in 3 easy steps

Step 1: Visit www.afrochiconline.com. On the top right hand corner, you'll see

Guest's Account - Sign in | Register

Step 2: Log into your AfroChic account by clicking on Sign in and entering your username and password. This will lead you into your account. The page you will see is organized like this:

My Account

• Edit your account information
• Change your password
• Modify your address book entries

My Orders

• View your order history

Newsletter

• Subscribe / unsubscribe to newsletter

Step 3: Under "my account", click on "Change your password" . This takes you to a page where you can enter and confirm your new password. Click continue and you'll see a message that says:

Success: Your password has been successfully updated.

Voila! You have changed your password.

#18 It's Easy To Check If The Outfit You Want Is Available In Your Size

Say you saw a friend wearing an AfroChic dress, and you want to know if we have it in your size. What do you do?

1. Just visit our website: www.afrochiconline.com
2. Determine your AfroChic size by comparing your body measurements against the bust, waist and hip measurements displayed on our website.
3. Shop by SIZE, and select your size. This shows you all the items in the store that are available in your size.

If you see the item you want in the displayed listings, you can go ahead to order it by following these steps

If you don't see the item you want in the displayed listings, it means we currently do not have that product in your size. You can check back in a few days to see if that item has been restocked in your size or if we might have something similar that you want.

#17 Canceling Your Order Is Super Easy

If you ever need to cancel your order, that's okay. You can actually do so yourself without ever needing to call or email us. All you have to do is follow these easy steps.

1. Visit our website: www.afrochiconline.com. Scroll all the way to the very bottom of the main page where you will see links for About Us, Returns & Refunds etc. Look out for the fourth link: Order History.

2. Click on this link. This leads you to our Account login page. Enter your email and password and click on the "login" button.

3. You should now be on the order history page where you can view your current as well as your past orders. Now here's the catch. You can only cancel your order if its status is set to processing.

4. Click the "view" button on the right to view the order you wish to cancel. At the bottom left of the order details you will find the "cancel order" button. Click this button.

5. You will now be redirected to your order history page where you'll now notice that the status of your order has now changed from processing to cancelled.

And you're done! Your order has been successfully cancelled.
See? That was easy. So easy in fact that you're probably thinking there's got to be a catch. And you're right.

Here's the catch. Your cancellation must be done at least 24 hours before the delivery date.

Why?

Well, as you know, AfroChic delivers your order in 2 days unless you changed the delivery date at the time of ordering. In order to meet this 2 day commitment, all orders enter our dispatch process 24 hours before the delivery date. Once an order has entered the dispatch process, you cannot cancel it. Which is why if you wish to cancel, you'll have to do it at least 24 hours before the delivery date.

Cool, eh?

#16 AfroChic Now Has Gift Cards

This year, you can surprise your friends and family at Christmas, on their birthdays and other special occasions with something AfroChic. But why try to figure out what they would want, whether it will fit, whether they'd prefer the blue outfit or the green one when you can simply get them a gift card?

Yep.

AfroChic now has gift cards in 4 denominations: 25 GHC, 50 GHC, 75 GHC, and 100 GHC.

These gift cards will soon be available for purchase online. But for now, you can purchase them from the AfroChic store in legon.

All cards are redeemable at AfroChic stores and at afrochiconline.com.


So go ahead and surprise your loved ones.

Now you know one more reason why I love AfroChic!

#15 You Can Influence AfroChic

If you have an opinion about AfroChic products. Anything you want to express about our clothes. Design. Fabric. Packaging. Price. As long as it has something to do with our products, we're giving you the chance to tell us.

Yep.

AfroChic is conducting a survey to hear your comments about our products. Your responses will directly influence subsequent AfroChic collections and will guide the product development team to make stuff you actually want and love.

The survey is divided into 6 parts, A-F that focus on design, choice of materials, usage, fit, packaging and price. And is designed to take no more than 10 minutes to complete.


So, if you love AfroChic and want to tell us, this is your chance. Also if you have complaints or suggestions on how to better meet your needs, this is the best place to voice them. To participate in this survey, just click on the link below:

CLICK HERE TO TAKE SURVEY

#14 Four Fresh Collections Every Year!

I'm obsessed with AfroChic. Here's why.

Every 3 months, there is a whole new selection of compliment-getters to love and choose from!

See, AfroChic has 4 collections in a year.
The first is The Heritage Collection which comes out in March, and is inspired by Ghanaian culture, and heritage.

This is followed by the International Collection in June which is inspired by a different country. For example, the International 2011 Collection which just came out is inspired by New York City. Next year, we travel somewhere else.

Then in August, we have the Harmattan Collection. Which takes inspiration from the colors of harmattan and the Harmattan season.

Finally in December, we end the year with a banging Festive Collection, which features colorful party outfits appropriate for festivities, parties, and weddings.

All these collections are designed to get compliments. Cool eh?

We usually launch them with a special shop and mingle event. Click here to read Obii's account of our last shop and mingle event here.

I loooooove AfroChic!

#13 Eight ways to connect with AfroChic

If you want to connect with AfroChic, there are 8 easy ways.

1. Call us
We're open between 10 am and 8 pm Monday - Saturdays but not on public holidays. If you call us between these hours, there will be a friendly voice at the other end of the line to speak to you. For general inquiries, call (030) 296 0205. For inquiries about a specific order, call 020 - 015-8696. Does that mean we'll be rude if you call at 8 am? hehe. Of course not! It just means there will be no one available to answer your call as our offices are not open before that time.

2. Email us
There are 2 ways to email us. You can either send an email to admin@afrochiconline.com or you can use this contact sheet on our website. If you have design ideas, you can actually submit them to us using this contact sheet. This is also the best place to send complaints, comments, love mail, fan mail etc.

3. Visit our stores
You can visit our online store or our physical store. See here for directions and a map.







4. Send us snail mail
In this day of email, we don't get much snail mail so we'll be excited to get one from you. Our mailing address is AfroChic Limited, P.O. Box LG 854, Legon



5.Follow us on Twitter
Our twitter handle is GetCompliments. You can follow us by clicking here





6. Be a fan on facebook
If you're our facebook fan, you can post questions on our wall. We go to impossible lengths to answer all your questions and promptly too. You can browse through our photos and comment on the clothes, offer suggestions, have a conversation with another fan etc.

7. Follow I love AfroChic
I love AfroChic is the official AfroChic blog. We created this blog specifically for AfroChic fans. We want to be the coolest brand in the world. Part of that is going out of our way to do things our customers love. And then to make a lot of noise about it. haha! This blog is meant to tell you more about the awesomeness that is AfroChic, to answer your questions before you ask them, to share insider stories, to chat, to laugh, and importantly, to listen to you.

8. Subscribe to Our Newsletter
If you want to stay on top of what's new in AfroChic, you can subscribe to our newsletter. We're still looking for a cool name for it. But for now, we'll just call it the newsletter. The newsletter is a new communication which we'll be sending to our customers on a regular basis which will include insider info on what's now and what's next in fashion, style and AfroChic. We'll be bringing you more information on our upcoming newsletter soon!


Did we say 8? Well here's a bonus

9. Attend Our Quarterly Events
Every 3 months, AfroChic comes out with a new collection. And we set aside 1 day, usually a Saturday where we invite everyone who loves AfroChic to come and be the first to shop the new collection. In less than 3 weeks, on 11th June, we're releasing our newest freshest collection...the international collection and you're invited to attend. Click here to learn more on facebook and to rsvp.

#12 AfroChic Answers Your Questions

AfroChic is super responsive to you. We respond to your questions quickly and as completely as we can. Here are answers to the questions our customers ask most often.

1. Where is the AfroChic shop located?

   Our shop is very easy to find. Check here for a map and directions or order from our online shop
   

2. If I bring my own fabric, will you sew for me?

   AfroChic does not do bespoke or custom clothing. We operate strictly as a shop, selling ready made, off the rack, ready to wear items. You can only buy what is available in the shop. We do not currently take pre-orders.

3. Are AfroChic sizes UK or US?

   Neither. Our sizes were specially developed using real measurements/data of Ghanaian men and women. Cool huh? Anyway if you want to know how AC sizes compare with sizes from elsewhere, note that our sizes are very close to US measurements, but not equivalent.

If you're a UK size 10, you will wear AC size 6.

If you're a US size 10, you will wear AC size 10.

3. I saw a dress on The AfroChic facebook page but I can't find it on the website. Will I get it if I come to your shop in legon?

Everything we have in stock is available for purchase on our online shop. So our online shop is the best place to check for what is available.

The photos you see on our facebook page include both current stock and past designs. Our stock changes quickly. Every week, there are new items in the store, and some of the older designs sell out. The most popular designs are sometimes restocked in different colors and fabrics. So if you saw an outfit on facebook but can't find it on the website, it generally means that the item is not currently available for purchase.

5. I've checked the website but the outfit I want is not available in my size. Can I request for one to be made for me?

We usually stock all sizes of every new design. So if you can't find your favorite design in your size, it means it is sold out in your size. We do not currently take pre-orders or do bespoke or custom clothing.

We would advise that you keep checking the website on Fridays to see if that item may be restocked in a different color or fabric. We know that it is disappointing when your favorite outfit is sold out and is not restocked. So we try to restock your favorite designs in different colors and fabrics. We also release new and fabulous items every week. So even if you missed out on this week's hottest design, you can get a different one next week.

6. What if I order online and it doesn't fit?

   To minimize the risk of buying an outfit in the wrong size, we advise that you check our size chart before you order if you know your body measurements. The size chart can be found on the top right corner of our website, on the black menu bar.

If you do not know your body measurements, you can estimate your AfroChic size from your UK or US size. Our sizes are very close to US measurements, but not equivalent.

If you're a UK size 10, you will wear AC size 6.

If you're a US size 10, you will wear AC size 10.

7. Can I order from AfroChic if I am not in Accra?

   The answer is yes, you can order from our online shop even if you're not in Accra. However AfroChic does not yet do deliveries outside Accra so if you wish to buy from us, you will have to get friends or family to pick up your order from our shop in legon, pay for it, and arrange for it to be sent to you.

Should you decide to take this option, please note that our return policy allows returns up to 10 days after the delivery date. For those outside Ghana, this may be particularly difficult to do. However if you can do so, we will be happy to give you store credit, as indicated in our return policy.

If you have more questions, or suggestions, just send us an email: admin@afrochiconline.com.

We look forward to hearing from you.

#11 The Outfit You Love is Always 6 Simple Steps Away

If you see something on the AfroChic Online Shop that you love, all you have to do is order it. Just follow 6 simple steps.

1. Use the sizing chart below to determine your AfroChic Size.

2. Go to www.afrochiconline.com, where you can SHOP BY OUTFIT, BY SIZE or EVENT.

3. Click on the outfit you want, select your size, and add to shopping bag.

4. From your shopping bag view, if you want to buy something else, click continue shopping. Otherwise, click checkout. If you click checkout, you will need to login or create an account with us. Please supply a physical address in Accra (office or home) NOT a P.O.Box.

5. Select a date and time for delivery and click continue. On the next page, confirm that all the details of your order are correct. Then click continue.

6. We deliver your outfit, then you pay.See, that was easy. The default delivery date is 2 days after the day you ordered. But you can change it to be up to 5 days later.

Call +233 (0)20-015-8696 if you have any problems. There will be a friendly voice on the other end of the line to assist you.

Top 10 Reasons to love AfroChic

It feels like we just got started.
And yet we've already counted 1,2,3...10 reasons to love!
And we're still going.
If you missed out on any, here's your chance to catch up. Check out the top 10 (for now) by clicking on the links below to read more. And check again tomorrow for #11.

• #10 AfroChic shop is easy to find
• #9 Even when we're closed, we're open.
• #8 I can buy it in many colors!
• #7 Ridiculously low delivery charge
• #6 Awesome Return Policy
• #5 The fine machine!
• #4 Super friendly price tags
• #3 AfroChic gives headaches.
• #2 Shop Online In Cedis
• #1 They Make Compliments

#10 The AfroChic shop in Osu is easy to find

The AfroChic shop in Osu is adjacent Noble Chinese Restaurant.

Directions from Danquah Circle
Drive south on Oxfort street. Go past Frankies, Papaye Restaurant, Smoothies, and Arlecchino. Drive past the first traffic light. At the second traffic light, turn right onto Lokko Road. Then take the first right turn onto Salem Road. Drive past the Osu Maternity Home. And be on the lookout for the AfroChic shop also on the left.


Directions from Ridge Roundabout
Head in the direction of the conference center. Then drive straight past the traffic lights onto Lokko Road, and past Kingdom books. Take the 2nd left turn onto Salem Road. Drive past the Osu Maternity Home. And be on the lookout for the AfroChic shop also on the left.

#9 Even when we're closed, we're open.

AfroChic's shop in Legon opens 6 days a week.
Monday to Saturday. Except on public holidays.

We open at 10 am and stay open till 8 pm.
That's as late as the Accra mall.

That also means that you could close work at 5 pm, stay in crazy Accra traffic for 2 hours and still make it in time to shop before the shop closes.

The hours are even better for those who want to order online.
It's 24 hours a day, 7 days a week!

It means that even when we're closed, we're open.

I love AfroChic!

#8 I can buy it in many colors!

Have you ever wondered...

I love this outfit. Does it come in other colors?

Well, the answer is...Absolutely!

AfroChic's most compliment-getting clothes now come available in 2, sometimes 3 colors and you even get a choice of fabrics!

For example, the "Love me or lose me" dress pictured here comes not only in the combination of blue lace and print. Now, you can also get it in gorgeous gold!

Same for the "Michelle Obama Dress" which not only comes in yellow but also red and rich blue!

In case you haven't noticed, the just released "Frill Seeker" also comes not just in the green bubbles print but also in this lime-green puzzles print pictured here.

And that's just one of the million reasons why I love AfroChic!