Tuesday, March 27, 2012

#22 How To Check If Your Order Has Gone Through

How do you know if you were successful at ordering from AfroChic or not?

There are two ways to check.

1. As soon as your order has been placed, you should automatically receive the following email:
Thank you for your interest in AfroChic Limited.
Your order has been received and will be ready for pick up / delivered on xx/xx/2012.
If that date happens to be a national holiday,
your order will be rescheduled for the next business day.
Order ID: #xxxx Date Ordered: xx/xx/2012

To view your order click the link below:

Please reply to this email if you have any questions.

This is one way to know that your order has been received by AfroChic.

2. The other way to check is to go to our website: www.afrochiconline.com,
scroll to the bottom of the page and click on order history.
Enter your email address and password to log into
log into your AfroChic account.
If your order has gone through, you will see it listed under order history
with the status set to processing.

Sometimes customers think that placing an item
in your shopping bag means you've ordered it.
This is not correct. Just like in a real life shopping situation,
once you place something in your shopping bag, you will have to "CHECKOUT"
It is during checkout that you tell us when and where to deliver it.
Without checking out, your item just sits in the shopping bag inside the shop
and any other shopper who is interested in the same item may claim it by checking out.

For a step by step guide on how to order from AfroChic, please click "HOW TO SHOP"