AfroChic is super responsive to you. We respond to your questions quickly and as completely as we can. Here are answers to the questions our customers ask most often.
Where is the AfroChic shop located?
Our shop is very easy to find. Check here for a map and directions or order from our online shop
If I bring my own fabric, will you sew for me?
AfroChic does not do bespoke or custom clothing. We operate strictly as a shop, selling ready made, off the rack, ready to wear items. You can only buy what is available in the shop. We do not currently take pre-orders.
Are AfroChic sizes UK or US?
Neither. Our sizes were specially developed using real measurements/data of Ghanaian men and women. Cool huh? Anyway if you want to know how AC sizes compare with sizes from elsewhere, note that our sizes are very close to US measurements, but not equivalent.
If you're a UK size 10, you will wear AC size 6.
If you're a US size 10, you will wear AC size 10.
I saw a dress on The AfroChic facebook page but I can't find it on the website. Will I get it if I come to your shop in legon?
Everything we have in stock is available for purchase on our online shop. So our online shop is the best place to check for what is available.
The photos you see on our facebook page include both current stock and past designs. Our stock changes quickly. Every week, there are new items in the store, and some of the older designs sell out. The most popular designs are sometimes restocked in different colors and fabrics. So if you saw an outfit on facebook but can't find it on the website, it generally means that the item is not currently available for purchase.
I've checked the website but the outfit I want is not available in my size. Can I request for one to be made for me?
We usually stock all sizes of every new design. So if you can't find your favorite design in your size, it means it is sold out in your size. We do not currently take pre-orders or do bespoke or custom clothing.
We would advise that you keep checking the website on Fridays to see if that item may be restocked in a different color or fabric. We know that it is disappointing when your favorite outfit is sold out and is not restocked. So we try to restock your favorite designs in different colors and fabrics. We also release new and fabulous items every week. So even if you missed out on this week's hottest design, you can get a different one next week.
What if I order online and it doesn't fit?
To minimize the risk of buying an outfit in the wrong size, we advise that you check our size chart before you order if you know your body measurements. The size chart can be found on the top right corner of our website, on the black menu bar.
If you do not know your body measurements, you can estimate your AfroChic size from your UK or US size. Our sizes are very close to US measurements, but not equivalent.
If you're a UK size 10, you will wear AC size 6.
If you're a US size 10, you will wear AC size 10.
Can I order from AfroChic if I am not in Accra?
The answer is yes, you can order from our online shop even if you're not in Accra. However AfroChic does not yet do deliveries outside Accra so if you wish to buy from us, you will have to get friends or family to pick up your order from our shop in legon, pay for it, and arrange for it to be sent to you.
Should you decide to take this option, please note that our return policy allows returns up to 10 days after the delivery date. For those outside Ghana, this may be particularly difficult to do. However if you can do so, we will be happy to give you store credit, as indicated in our return policy.
If you have more questions, or suggestions, just send us an email: admin@afrochiconline.com.
We look forward to hearing from you.
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